A visual overview of how ChainIQ Assist supports corporate admin users — from transaction workflows to self-service efficiency.
62%
of admin queries resolved without escalation
4.1
avg. user satisfaction score (out of 5)
8 min
avg. time saved per admin inquiry
How admin users interact with Assist
Ask
User types or speaks a question about a workflow or policy
Retrieve
Assist searches approved docs and live system data
Guide
Step-by-step instructions with links to forms
Confirm
User completes task; feedback improves future answers
Admin channel benefits
Conversational navigation
Find the right screen or form without memorizing menu paths.
Real-time insights
Ask about status, thresholds, and pending items in plain language.
Reduced training time
New admin staff learn on the job with contextual help.
Consistent answers
Everyone gets guidance from the same approved source — not tribal knowledge.