ChainIQ Assist is a conversational layer that sits on top of your existing business tools — giving staff instant, contextual guidance through text or voice without switching applications.
Platform modules
| Assist Core | Natural language Q&A against your approved document library and SOPs. |
|---|---|
| Assist Voice | Hands-free prompts for warehouse, field, and back-office environments. |
| Assist Connect | API hooks to pull live data from supported business applications. |
| Assist Admin | Usage dashboards, prompt management, and role-based access controls. |
Who uses each module
Operations teams
Process guidance, exception handling, and shift handover summaries via Assist Core + Voice.
Admin & finance
Transaction workflow help, policy lookups, and report interpretation via Assist Admin.
Customer-facing staff
Approved response drafts and product knowledge retrieval — always with human review.
IT & team leads
Connect integrations, manage knowledge sources, and monitor adoption metrics.
Deployment options
- Cloud-hosted — Fastest setup, managed by ChainIQ
- Private tenant — Dedicated environment for teams with stricter data policies
- Hybrid — Core in cloud, sensitive documents on-premises via Connect